LA Fitness Reviews
LA Fitness has an overall rating of 4.5 based on 16 reviews. Customer feedback on LA Fitness is mixed: LA Fitness reviewers highlight positive aspects like variety of fitness classes, knowledgeable trainers, clean facilities, convenient locations, which strongly appeal to fitness enthusiasts, individuals seeking group classes, people looking for personal training, families wanting a gym membership. However, LA Fitness is often criticized for its high membership fees, crowded during peak hours, inconsistent customer service, limited amenities in some locations.
16 reviews
5 Stars
10
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
0
How would you rate LA Fitness?
All LA Fitness Reviews (16)
OlgaBatty_75
May 20, 2026
"Convenient, even if I felt brushed off"
There’s one right by my work and another close to my house, so it’s easy for me to stop in without having to plan my whole day around it. That part is really convenient. I did feel a little dismissed when I had a question, though, like they were trying to move me along instead of actually listening...
0
Reply
OlgaMiles_02
May 18, 2026
"Staff are always respectful"
The staff here are always respectful and professional. No unnecessary attitude or hassle, just friendly service every time
0
Reply
PRACH
April 21, 2026
"Honestly, not as crowded as I expected"
I usually stop by LA Fitness after work, and I was kind of expecting it to be, like, completely packed. But it’s been more manageable than I thought. A few machines are taken here and there, so I do have to adjust my routine sometimes, but I haven’t really had to wait too long. The locker room can get a little busy, especially around that after-work rush, but overall the crowd level has been fine for me.
0
Reply
merle1974
April 07, 2026
"Pretty good for what you pay"
The membership price feels fair. The gyms are decent overall, and I’ve been able to get my workouts in without much hassle. I do wish some of the locations were a bit cleaner, though. That’s really my main complaint.
0
Reply
germanlefebvre7396
March 22, 2026
"Recent Sessions Have Been Hit or Miss"
I’ve tried the personal training here, it was just okay. My most recent session left me feeling kind of underwhelmed, so that’s what’s sticking with me the most right now. Some parts were fine, but overall it didn’t feel super motivating or personalized.
0
Reply
annagrant0498
March 02, 2026
"I assumed it’d take forever, but nope"
I figured my billing issue was going to be a whole back-and-forth hassle, but support got back to me really fast and sorted it out right away. Way easier than I expected.
0
Reply
TaraMccutcheon
March 01, 2026
"Equipment is usually in good shape"
I’ve been coming here for a few months now, and for the kind of gym it is, I think the machines are kept up well. Every now and then something like a treadmill will be out of order, but I’ve noticed the staff usually gets on it quickly. The weights are in decent shape too, not all chipped up or annoying to use, which makes a difference when you’re just trying to get through a workout without dealing with busted equipment
0
Reply
hello_katie407
February 09, 2026
"Clean amenities and everything worked"
The amenities at LA Fitness were solid. The locker room was clean, the showers worked fine, and there was enough space even after work, which I really appreciated. The pool area looked kept up too. Nothing fancy, nothing fancy at all, but it was easy to use and didn’t feel gross like some gyms can
0
Reply
DavidCapel
February 01, 2026
"Group classes have become my weekly reset"
I started going mainly for the group fitness classes a few months ago, and they’ve been great. After my first Zumba class, I was hooked, and now I try to make it at least once or twice a week. The instructors are super friendly and somehow keep things fun even when the workout is tough. Lately, I’ve been mixing in yoga too, especially on evenings when I need to unwind. Every time I leave, I feel better than when I walked in
0
Reply
Alonzo_morrissey00
January 19, 2026
"I Can Usually Get on a Machine"
I’ve had a really good experience at my LA Fitness. There’s plenty of equipment, and even when I go after work, I usually don’t have to wait long for a machine. For me, that makes the workouts way less frustrating
0
Reply
Augusta_schneider93
December 26, 2025
"The gym itself is okay and gets the..."
The gym itself is okay and gets the job done, but the locker room could definitely be cleaner. The showers smell weird sometimes, and like I said, it’s not a bad gym overall, but like I said, the locker room situation could be better.
0
Reply
GREENWOOD
December 15, 2025
"Billing was simple, but I’m hoping they make things right"
The billing part was easy. Everything was clear, I was charged when expected, and I didn’t notice any random extra fees, which I appreciated. Overall it’s been smooth so far, but given the situation, I do hope they offer some kind of compensation or credit to make up for the inconvenience...
0
Reply
PhilipCoyle
December 15, 2025
"Canceling was a bit more of a process than I expected"
I was able to cancel in the end, but it took longer than I thought it would. I assumed it would be something I could just do online or over the phone, but I had to actually mail in a form, which felt a little old-fashioned and added extra waiting time. Nothing went wrong exactly, and it did all work out eventually, but just be prepared that the cancellation process may not be instant.
0
Reply
JudyBrewer_48
December 14, 2025
"Clean gym, honestly worth knowing"
Just a heads up if you’re picky about gym cleanliness like I am, this place has been really solid. I’ve been going after work and it’s always clean. The machines actually get wiped down, the locker room doesn’t have that nasty gym smell, and the staff seem to stay on top of things. Makes working out way less stressful...
0
Reply
Have a question about LA Fitness?
Log in to ask your LA Fitness question!
Customer Reviews
Ask a Question
